ABB Opens New Collaborative Operations Center for Pulp & Paper in the US

The ABB Ability Collaborative Operations Center in Westerville, Ohio—the first of three opening worldwide this year—will provide remote connectivity, advanced analytics and more to the industry.

August 21, 2017

54The new center will function as the central focal point for resources and for systems that are equipped with ABB technology. It will leverage ABB’s extensive pulp & paper expertise to provide true data-driven solutions for its customers by providing remote connectivity, secure access to process performance information, and technical support.

Countless sensors and operation-critical systems transmit data on the health and performance of paper machines to the centers, where sophisticated software performs advanced data analytics on a 24/7 basis. The insights gained will allow engineers to quickly diagnose potential issues, advise on preventive maintenance or suggest measures to improve performance. ABB experts and customers work in close collaboration, taking data-driven decisions in real time that increase operational performance and business profitability.

Later this year, ABB will open two additional centers with focus on the pulp and paper industry in Helsinki (Finland) and Singapore, leveraging the “follow the sun” principle to support customers anywhere in the world.

ABB Collaborative Operations is a true Internet-of-Things application and is part of the company’s portfolio of ABB Ability with industry-leading digital solutions. Collaborative Operations provides performance management, remote monitoring and preventive analysis technologies to ensure security, and improve efficiency and productivity in various industries. ABB Collaborative Operations Centers connects people in enterprise-wide production facilities and headquarters to ABB’s technology and expertise.

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