Ruchira Papers has recently signed a service agreement with ABB India for the company’s Motion OneCare solutions, which have helped Ruchira Papers to increase uptime by almost 13% in the two years since the agreement went into effect. The company aims to continuously increase uptime while gradually modernizing drives that are nearing the end of their life cycle.
Jul 5, 2023
Ruchira Papers has signed an extension of its service agreement with ABB India for its Motion OneCare solutions. The company, in order to improve uptime and cut production losses, has entered into an ABB Motion OneCare service agreement where ABB has taken full responsibility for servicing around 55 ABB drives from all life-cycle stages, by providing a combination of services that significantly increased uptime and reduced production losses for the customer. The ABB Motion OneCare agreement was customized to Ruchira Papers’ needs, and it includes preventive maintenance, on-site support during interruptions, technical support via Remote Visual Guidance, spare parts inventory management, reconditioning, and modernization services or replacement.
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In the two years since the agreement went into effect, uptime has already risen to 94.8%, an increase of almost 13%. The company’s goal is to continuously increase uptime while gradually modernizing drives that are nearing the end of their life cycle. “ABB provides timely, high-quality service under our agreement and has contributed to improved performance and increased revenues. We value their expertise and technology, so we have decided to extend our collaboration for at least three more years,” says Mr. Sandeep Kalsi, General Manager of the Electrical Department at Ruchira Papers.